Clementi Jobs Call Center Specialist (customer Service, Office Hours) Position at MHC Medical Network Pte Ltd

Image MHC Medical Network Pte Ltd
  • Job vacancies posted on: 11 months ago

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Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of Clementi and the surrounding regions, we are open recruitment for the positions as Call Center Specialist (Customer Service, Office hours) in our business office, MHC Medical Network Pte Ltd.

This is a decent opportunity for you who are willing to work under full time working hours.

Candidates with a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or even higher and greatly experienced in Services & Customer Service are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between SGD 2.000 - SGD 5.700, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

Job Info

Company MHC Medical Network Pte Ltd
Position Call Center Specialist (customer Service, Office Hours)
Region Clementi
Career Level Senior Executive
Work Experience 3 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Certificate/NiTEC, Professional Degree
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

As a customer service representative, you will identify and address customers’ uncertainties. Attending to email and phone enquiries, effectively maintaining our Contact Centre’s high level of accessibility. Working as a team ensuring that customers service level is met.

Job Responsibilities:

  • Attending to enquiries on various fronts, effectively maintaining our Contact Centre’s high level of accessibility
  • Ensure communication with customers and clients with clear and relevant information
  • Manage customers or clients feedback and complaints in a professional manner
  • Perform post-case administration for future reference 

Job Requirements:

  • ITE, Diploma or Degree in any field. Relevant insurance certification will be an advantage
  • Minimum 2 years of experience in customer service in a contact center
  • Enjoy people engagement and providing good advice and patience in dealing with complex problems
  • Good interpersonal and communication skills
  • Possess a vibrant and cheerful disposition
  • Ability to engage conversation with Mandarin-only callers, answering their queries in an professionally manner

Office/Company Address

Country Singapore
Region Clementi
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

MHC Asia Group is a leading health technology company with a network of over 200 panel clinics in Singapore and 880 in Malaysia with foot prints in Indonesia, Philippines and Hong Kong. It is currently processing more than 1.5million outpatient claims annually.

Majority of insurers and thousands of corporate clients adopt MHC’s web-based system to help manage their healthcare costs and profile the health of its members and workforce.

MHC simplifies healthcare and connect stakeholders in the healthcare delivery chain with effective use of information technology and big data analytics — increasing efficiency, ensuring transparency, lowering costs and boosting productivity.

Visit us at:

ww.mhcasia.com/managedcare

ww.mhcasia.com/health_screening

ww.facebook.com/mhcasia

ww.youtube.com/mhcasia

Company Info

  • Industry: Healthcare / Medical
  • Registration No.: 199702589N
  • Company Size: 51 - 200 Employees
  • Benefits & Others: Dental, Medical, Regular hours, Mondays - Fridays, Annual Leave, Smart Casual
  • Specific Location: Commonwealth
This vacancy is suitable for those of you who live in the following areas: Clementi