Bedok Jobs Call Centre, Operations Executive Position at People Profilers Pte Ltd

Image People Profilers Pte Ltd
  • Job vacancies posted on: 9 months ago

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Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of Bedok and the surrounding regions, we are open recruitment for the positions as Call Centre, Operations Executive in our business office, People Profilers Pte Ltd.

This is a decent opportunity for you who are willing to work under contract working hours.

Candidates with a Professional Certificate/NiTEC, Diploma & Advanced/Higher/Graduate Diploma or even higher and greatly experienced in Services & Customer Service are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between SGD 3.500 - SGD 4.200, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

Job Info

Company People Profilers Pte Ltd
Position Call Centre, Operations Executive
Region Bedok
Career Level Senior Executive
Work Experience 3 years
Qualification Advanced/Higher/Graduate Diploma, Diploma, Professional Certificate/NiTEC
Type of Work Contract
Minimum Salary SGD 3.500
Maximum Salary SGD 4.200

·      Ensure service standards and quality are met and exceeded. This is done through close monitoring of the team and service performance.

·      Involve in manpower issues such as staff development, performance management and employee grievances.

·      Ensure prompt reply to customers’ feedbacks and complaints.

·      Ability to identify training needs, advise, plan and organize and follow up training programs in order to increase staff know-how and performance.

·      Develop knowledge module for each service and products.

·      Conduct briefing and training to the team.

·      Perform call calibration session on a regular basis with the Customer Contact Officers to ensure that there is standardization and consistency in the service performance.

Requirements                  

  • Diploma holder in any disciplinary, Minimum 5 years Supervisory level in a contact center environment, Familiar with contact center performance standards, reports, agent utilization and performance management and preferably in Facility or property management
  • Salary:$3,500 to $4,200
  • Contract 1-year contract with gratuity bonus (1-month)
  • Working hours: Monday to Friday, 0830 to 1730 hrs
  • Exact working location  Chai Chee Rd, # (Nearest MRT Kembangan/ Bedok)

Job ID:L463R5W7

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Office/Company Address

Country Singapore
Region East Region
City Bedok
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Since our humble beginnings in 2002, People Profilers has steadily grown from strength to strength. Our expertise in providing Human Capital consultancy to our clients – universally sought after skills and expertise in just about any sector– has allowed People Profilers to leave an imprint across various industries and build a reputation for competency and expertise.

What differentiates People Profilers from every other recruiter is our unwavering commitment to building relationships with our clients- understanding exactly what our clients are after, and allowing us to match their precise needs. We deliver human capital solutions that allow organisations and their employees to succeed.

Here at People Profilers, we pride ourselves on being a one-stop human capital solutions provider for your organisation. Our innovative and relationship-focused workforce solutions have been provided across a wide range of industries.

Personal Data Protection Act

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Company Info

  • Industry: Human Resources Management / Consulting
  • Registration No.: 200618776E
  • EA No.: 02C4944
  • Company Size: 1 - 50 Employees
  • Benefits & Others: Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: East Region