Singapore Jobs Cib Operations, – Cem Client Services Associate, – Singapore -#urgenthire #seekbetter #immediate. Position at JPMORGAN CHASE BANK, N.A.

Job Info

Company	JPMORGAN CHASE BANK, N.A.
Position	Cib Operations, - Cem Client Services Associate, - Singapore -#urgenthire #seekbetter #immediate.
Region	Singapore
Career Level	Junior Executive
Work Experience	3 years
Qualification	Bachelor's Degree, Post Graduate Diploma, Professional Degree
Type of Work	Full-Time
Minimum Salary	SGD 2.000
Maximum Salary	SGD 5.700

Job Description

As a Client Services Associate, you’ll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. You’ll also serve as a vital resource for the front office and client-facing stakeholders. You’ll act as the liaison between the client, business, technology, control partners, and operations. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Responsibilities:

• Timely and accurate capture of all transactions in the Risk Management Systems
• Provide end-to-end trade flow support across all Derivatives Rates product
• Complete intraday / end-of-day processes including completeness and reconciliation checks to ensure capture of new trading activity and general book management has been processed accurately
• Work closely with Operations functions and infrastructure groups to support a ‘one team approach’
• Address ad hoc queries from client, operations, technology, and the front office
• Ensure all controls are diligently performed, completed, and signed-off on a timely basis
• Clear and concise communication with all support teams to ensure the timely and efficient resolution of queries
• Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture
• Build an in-depth understanding of all trading structures from both a financial and operational perspective
• Facilitate training for new application users

This role requires a wide variety of strengths and capabilities, including:

• Understand all relevant derivatives and hedging products (Interest Rate Swaps, Basis Swaps, Cross Currency swaps, Forward Rate Agreement (FRA), Foreign Exchange (FX), Zero Coupon and Overnight Index Swaps (OIS), Bond and Futures) is required
• Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, regulatory reporting) and facilitate issue resolution across teams 
• Understand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral etc.) and recognize the impact of the actions of the Trade support team on these areas
• Must have clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate
• Attention to details and sense of ownership
• Great team player able to work in a pressurized and changing environment
• Possess strong analytical and numerical skills
• Strong problem-solving, control, and project management skills
• Strong technical skills, especially in Excel (VBA is a plus)

Qualification:

• Minimum of 3 years of experience with trade / sales support is required
• Bachelor’s degree or equivalent in Finance, Economics or other related discipline
• Fluency in verbal and written English is required

Apply for Work

Company Description

Company Info

• Industry: Banking / Financial Services
• Registration No.: S74FC2367E
• Company Size: 1 - 50 Employees
• Average Processing Time: 30 days