Downtown Core Jobs Cluster Reservations Executive Position at The St. Regis Singapore

Image The St. Regis Singapore
  • Job vacancies posted on: 11 months ago

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We are hiring! To candidates with Diploma & Advanced/Higher/Graduate Diploma which prioritizing honesty and discipline and experienced in the field of Hotel/Restaurant & Hotel/Tourism, we The St. Regis Singapore, are looking for candidates who are interested to join us and fill the position as cluster reservations executive and dedicated to work in full time which domiciled in Downtown Core and surrounding areas.

We offer a competitive monthly base salary from SGD 2.000 - SGD 5.700.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company The St. Regis Singapore
Position Cluster Reservations Executive
Region Downtown Core
Career Level Entry Level
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Diploma
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

For Singaporean applicants only.

Employability Partner: NTUC’s e2i (Employment and Employability Institute)

Office/Company Address

Country Singapore
Region Montreal
City Downtown Core
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Benefit

  • Travel Perks & Benefits
  • Recognition & Rewards
  • Growth Opportunities

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Company Description

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at ww.marriott.com/marriott-brands.mi. Find Your World.

All successful applicants will be able to look forward to countless opportunities for career development internationally.

Product & Services

Bask in the tropical summer at the heart of the shopping and embassy district at The St. Regis Singapore. A pinnacle of luxury hospitality, be pampered by the legendary St. Regis Butler Service at one of the best Singapore hotels Orchard Road has to offer. Reside at the perfect address, providing respite from the lively Orchard Road dining and shopping scene. Enter a world of rejuvenation at the award-winning Remède Spa,indulging in acclaimed signature treatments like the Warm Jade Stone Massage.

Gourmet moments unfold as our team of accomplished masterchefs from Michelin-Star restaurants present you the unparalleled dining experiences. French restaurant Brasserie Les Saveurs and Cantonese restaurant Yan Tingwill captivate gastronomes with authentic world-class European and Asian cuisine. Be it a casual lunch or fine-dining dinner, a decadent Sunday Champagne Brunch or family-style Dim Sum, our award-winning restaurants will delight young and old alike.

Company Info

  • Industry: Hotel / Hospitality
  • Registration No.: 53092161L
  • Company Size: 201 - 500 Employees
  • Average Processing Time: 19 days
  • Benefits & Others: Dental, Medical, Formal (e.g. Shirts + Ties), Duty Meal, F&B Discount, Hotel Stay Discount, 5-day work week, rotating shift
  • Specific Location: Beach Road
This vacancy is suitable for those of you who live in the following areas: Montreal