West Jobs College Intern – Customer Insights Analyst (6 Months) Position at Hewlett Packard Enterprise (SG)

Image Hewlett Packard Enterprise (SG)
  • Job vacancies posted on: 9 months ago

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We are currently looking for adequate candidates to fill the position of College Intern - Customer Insights Analyst (6 Months). For candidates who reside in West and its surrounding areas, we are looking forward to hearing from you to join our team at Hewlett Packard Enterprise (SG) and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Sciences & Actuarial/Statistics with a minimum Not Specified.

We can give you a fairly competitive salary in the amount of SGD 2.000 - SGD 5.700 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company Hewlett Packard Enterprise (SG)
Position College Intern - Customer Insights Analyst (6 Months)
Region West
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700
  • Analyze complex calls data & channels of feedback, develop taxonomy to provide meaningful insights on customer behaviors and product performance in field

  • Create database for all call data, forums views and social media

  • Work with Customer Support Managers to build business rules for auto tracking and auto triggering for any deviation in trends

  • Map out what customer’s expectations across segment and across generation

  • Work as part of cross-functional teams across organizations

  • Track metrics to measure customer satisfaction and address performance gaps

  • Work independently to construct statistical to forecast customer satisfaction. Identify cutting-edge analytical tools, models, and methods for making key business decisions.

Are you a high-performer? We are looking for an individual with:

  • Currently pursuing a Degree/Master in Computer Engineering/Computer Science/Data Analytics or equivalent

  • Demonstrated understanding in statistics and software programming languages (Python, R, SQL)

  • Exposure to Business and/or Marketing field would be advantageous

  • Ability to grasp new technologies and methodologies quickly

  • Demonstrated analytical and problem solving capability throughout university course work

  • Basic understanding of the concepts of product development and go-to-market models

  • Exposure to web/social media advantageous

  • Able to commit for 5-6 months internship duration

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

#Li-Post

Office/Company Address

Country Singapore
Region Southeast Asia
City West
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.

Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Company Info

This vacancy is suitable for those of you who live in the following areas: Southeast Asia

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