OPTOSIGMA SOUTHEAST ASIA PTE. LTD.

OptoSigma Southeast Asia Pte Ltd, a newly incorporated Sales and Service Office in 2019 covering the South East Asia countries. We are part of SIGMA KOKI Group Japan, a leading global supplier of quality solutions for use in R&D to production equipment for more than 40 years. Our factory in Japan and Shanghai manufacture and provide optics, optomechanics, manual and motorized precision stages as well as application systems for Research, Industrial Laser process, Imaging, Inspection, Biophotonics, Nanotechnology and many others.

As part of our global strategy, we aim to improve the brand awareness and the brand value of our group in the global market.

“Light Solutions for Life®” is our brand statement, expressing that we will support various events in your “life” through sustainable innovation of optical technology and provision of high value optical solutions.

We commit to satisfy customers in provide quality products and quality service. This means providing customers with a product or service which meets or exceeds their needs.

• Quality means producing products which meet customer specifications.
• Quality means handling an inquiry effectively and accurately.
• Quality means paying close attention to a customer’s requirements.
• Quality means taking the trouble to do the job right the first time.
• Quality means taking pride in your work.
• Quality means being responsive to customers and always putting their interests first.
• Quality means dealing with an inquiry on the spot or returning a call promptly.
• Quality means following up to make sure we met the customer’s needs.
• Quality means offering to take an extra step to help the customer.
• Quality means shipping the right product on time and by the method agreed.
• Quality means handling any errors or returns in a quick and friendly manner.

Customer satisfaction and quality go hand in hand. They are essential ingredients of any successful venture.

For more company information, please visit our website at https://www.optosigma-sea.com.