Tuas Jobs Customer Care Executive Position at OCEAN LUBRICANTS PTE LTD

Image OCEAN LUBRICANTS PTE LTD
  • Job vacancies posted on: 11 months ago

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As a competent company, we OCEAN LUBRICANTS PTE LTD are looking for candidates for the position of customer care executive with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Higher Secondary/Pre-U/'A' Level, experienced in Services & Customer Service and domiciled in Tuas and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary SGD 2.500 - SGD 2.800 in accordance with the decisions of our company's HRD.

Job Info

Company OCEAN LUBRICANTS PTE LTD
Position Customer Care Executive
Region Tuas
Career Level Entry Level
Work Experience -
Qualification Higher Secondary/Pre-U/'A' Level
Type of Work Full-Time
Minimum Salary SGD 2.500
Maximum Salary SGD 2.800

Position Summary

The primary responsibility of the employee is to support the current sales force in the processing of orders. This will involve managing of the back end of the sales process including tracking, customer coordination, account administration, recording keeping and some basic-level international and local coordination. 

Primary Job Duties

1.    Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

2.    Managing customer accounts, following up with customers and providing troubleshooting assistance for orders, account statuses, and other problems.

3.    Maintain an organized and accessible file system for administrative and sales professionals.

4.    Handling administrative duties for the company and its executives and management teams.

5.    Gather customer feedback and share with our Sales team

6.    Staying up-to-date with the latest practices.

7.    Support the department in achieving other functional goals and targets.

Skills and Abilities,

1.  Good interpersonal, written and communication skills.

2.  Proactive, results driven and able to work both independently as well as part of a team.

3.  Proficient in Windows-based applications (MS: Words, Excel & Power-point)

4.  Organised, detailed and be able to multi-task.

5.  Able to perform work task under pressure.

Office/Company Address

Country Singapore
Region West Region
City Tuas
Address 30 Tuas Ave 9, Ocean Lubricants Pte Ltd, Singapura 639183
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Ocean Lubricants is the proud distributor of Shell Marine Products. We specialize in lubricant and greases in the Marine and Offshore sector. Tracing the company from our humble beginnings, we have grown steadily to 40 years of experience in the lubricants industry providing lubrication solution to all our local customers. We are now expanding to the global market and are seeking individuals to grow and take up this challenge with us.

In line with our motto of service excellence, we are committed to gaining partnerships with market leaders that comply with international quality, safety standards and providing excellent services to our customers.

Company Info

  • Industry: Oil / Gas / Petroleum
  • Registration No.: 201227039W
  • Company Size: 1 - 50 Employees
  • Benefits & Others: Medical, Parking, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: West Region