West Jobs Customer Service/ Call Center (alarm System/ 12-hr Shift) Position at JOINTHIRE SINGAPORE PTE. LTD.
- Job vacancies posted on: 11 months ago
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Candidates who are domiciled in West and its surroundings and meet these following minimum criteria:
- Qualification: Primary/Secondary School/O Level, Higher Secondary/Pre-U/'A' Level & Professional Certificate/NiTEC
- Experienced in Sales/Marketing & Sales - Corporate
- Behave in a disciplined, honest, responsible, and professional manner in the work environment.
The initial salary that we can offer is quite competitive with a range of SGD 2.100 - SGD 2.300. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.
Job Info
| Company | JOINTHIRE SINGAPORE PTE. LTD. |
| Position | Customer Service/ Call Center (alarm System/ 12-hr Shift) |
| Region | West |
| Career Level | Entry Level |
| Work Experience | 1 year |
| Qualification | Higher Secondary/Pre-U/'A' Level, Primary/Secondary School/O Level, Professional Certificate/NiTEC |
| Type of Work | Full-Time |
| Minimum Salary | SGD 2.100 |
| Maximum Salary | SGD 2.300 |
Job Title: Customer Service/ Call Center (Alarm System/ 12-hr Shift)
Industry: Others
Salary: SGD 2,100 – 2,300
Location: South West
About Company:
Our client was established in 1992 to provide comprehensive Security Management Service to corporate customers looking for a prompt, reliable and effective service provider. Today, they have more than 200 subscribing customers including banks, retail & entertainment centre, warehouses, factories and other commercial establishments.
Job Description:
– To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
– To monitor and respond to alarm signals within service level targets.
– To attend to customers’ enquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
– To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
– To ensure that standard operational procedures (SOP) are adhered to.
– To profile accounts based on account types and key priority accounts.
– To demonstrate strong work commitment and work ethics.
– To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
– To adhere to plan work schedule & be available for overtime during emergencies in short notice.
Job Requirements:
– Min. GCE ‘O’ level / Nitec education level
– Able to perform rotating 12hours shift work, 4 days a week
– 1-2 year call center experience, immediate starter will be best
Compensation:
– Shift pattern (8:30am – 8:30pm / 8:30pm – 8:30am, 12-hr rotating shift)
– Work location: Toh Guan Road East
– Shift allowance
– Quarterly performance incentive
– 14 days AL
Interested applicants are invited to submit their resume via clicking the apply button.
JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
Ivy Chin (Registration No.: R21100604)
Office/Company Address
| Country | Singapore |
| Region | Southeast Asia |
| City | West |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
JointHire is a Singapore based recruitment company founded to offer innovative job placement services to employers and job seekers based on our proprietary technology.
JointHire will match candidates to the right jobs with high efficiency and speed by our clients following only a few simple steps.
Whether you are an employer who is trying to fill up a job vacancy, or a candidate looking for the right job, experience a hassle free and risk hedged service JointHire offers to our clients.
Our team will serve you with integrity, accountability and customer commitment.
Company Info
- Industry: Human Resources Management / Consulting
- Registration No.: 201728998H
- EA No.: 17C8920
- Company Size: 1 - 50 Employees
This Job Vacancies Grouping Tag:
- Customer Service/ Call Center (alarm System/ 12-hr Shift) position job vacancies
- Full-Time job vacancies in West 2023
- job vacancies for Higher Secondary/Pre-U/'A' Level
- job vacancies for Primary/Secondary School/O Level
- job vacancies for Professional Certificate/NiTEC
- job vacancies in the city of West 2023
