Central Region Jobs Customer Service Executive (call Centre) – Cantonese And English Speaking Position at Marriott Vacation Club International

Image Marriott Vacation Club International
  • Job vacancies posted on: 11 months ago

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We are hiring! To candidates with Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we Marriott Vacation Club International, are looking for candidates who are interested to join us and fill the position as customer service executive (call centre) - cantonese and english speaking and dedicated to work in full time which domiciled in Central and surrounding areas.

We offer a competitive monthly base salary from SGD 2.800 - SGD 3.600.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)

We are the world’s largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way!

We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team in either Singapore or Bangkok.

By joining our team, an attractive package awaits you:

  • Monthly salary of THB50,00 / SGD2,800 to SGD 3,600
  • Opportunity to earn additional monthly bonuses
  • 5-day work week
  • Supportive and fun working environment

CUSTOMER SERVICE EXECUTIVE (ENGLISH & CANTONESE SPEAKING)

The Customer Service Executive will be responsible for servicing inbound member calls from our exclusive Marriott Vacations Club Member base. This position will complete reservations and encourage member retention through value-added delivery. 

Job Responsibilities:

  • Handle in-bound calls within corporate service levels
  • Assist customers in vacation planning and worldwide hotels reservations
  • Answering customer enquiries and resolving customer care issues
  • Optimize booking opportunities and promoting member retention and loyalty
  • Answer emails with accuracy, clarity and simplicity in a customer friendly manner
  • Works cross functionally with other departments to ensure business needs are addressed and member satisfaction achieved

Job Requirements:

  • Candidate must possess at least a Diploma or higher.
  • 1 year of working experience in the related field is preferred
  • Customer service oriented
  • Good Communication Skills
  • Excellent telephone etiquette, good written and verbal communication skills
  • Experience with travel related reservation system will be an advantage
  • Ability to multi-task and work independently with minimal supervision
  • Required language(s): Candidate must be fluent in English and Cantonese

If you believe you are the one we are seeking, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.

We regret that only short-listed candidates will be notified.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Office/Company Address

Country Singapore
Region Central Region
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Benefit

  • Work From Home arrangement
  • Structured training provided
  • Career growth and development opportunties

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Company Description

Where Dreams Come True

We invite you to discover the career of a lifetime. Due to our expansion in the Asia Pacific region, we are looking for qualified candidates to join our team in Singapore.

We are the world’s largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residence Club by Marriott. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way!

We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team at our Singapore office.

Company Info

  • Industry: Hotel / Hospitality
  • Registration No.: 200602905W
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 14 days
  • Benefits & Others: Dental, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays, Marriott Brand Hotel Staff Discount, Smart Casual
  • Specific Location: Work From Home
This vacancy is suitable for those of you who live in the following areas: Central Region

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