East Jobs Customer Service Manager (group Insurance) Position at Cornerstone Global Partners

Image Cornerstone Global Partners
  • Job vacancies posted on: 9 months ago


Do you currently live in the East and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Cornerstone Global Partners is currently seeking candidates to then join and fill the position as Customer Service Manager (Group Insurance) and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Accounting/Finance & Banking/Financial with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of SGD 4.500 - SGD 5.500 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company Cornerstone Global Partners
Position Customer Service Manager (group Insurance)
Region East
Career Level Manager
Work Experience 2 years
Qualification Not Specified
Type of Work Full-Time
Minimum Salary SGD 4.500
Maximum Salary SGD 5.500

The Client

Our client is a renowned financial institution seeking individual with excellent customer service and problem solving skills to join their exciting team.

The Job

Reporting to the Team Lead, the incumbent will ensure that Customer Service Centre is well maintained.

  • Answer procedural questions relating to Group Insurance Policies
  • Ensure prompt attention to all telephone and email enquiries
  • Responsible for delivery of customer service standards
  • Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email
  • Attend and respond to feedbacks/complaints from policyholders/ customers according to company’s guidelines;
  • Understand the features of all products and able to explain to customers


  •  At least Diploma from recognized institution
  • At least 1-year relevant experience specializing in insurance administration/business processing with Customer Service experience
  • Possess good product knowledge and technical knowledge of Group Insurance will be an advantage
  • Good time management, good analytical skills, detailed-oriented and pro-activeness
  • A person who is task and results oriented, and a good team player


Office/Company Address

Country Singapore
Region East
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Launched in 2012, CGP Group is one of the largest recruitment solutions and HR Technology platforms worldwide, delivering traditional C-level to mid-level executive search, contract staffing, market entry/outbound investment consultancy and organizational design solutions through our industry-specialized recruiting team.

We operate in 17 offices globally, including Mainland China, Hong Kong, Singapore, Thailand, Japan, Middle East and the United States. CGP Group has won multiple industry and government awards including Best Recruitment Firm and Best Innovation in Recruitment as a result of the development of our proprietary AI enabled O2O recruitment platform.

EA Licence number: 19C9859

Company Info

This vacancy is suitable for those of you who live in the following areas: East