Singapore Jobs Customer Service Specialist Position at Peoplebank Singapore Pte Ltd

Image Peoplebank Singapore Pte Ltd
  • Job vacancies posted on: 7 months ago


We are hiring! To candidates with Bachelor's Degree, Post Graduate Diploma & Professional Degree which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we Peoplebank Singapore Pte Ltd, are looking for candidates who are interested to join us and fill the position as customer service specialist and dedicated to work in contract which domiciled in Singapore and surrounding areas.

We offer a competitive monthly base salary from SGD 4.000 - SGD 5.000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company Peoplebank Singapore Pte Ltd
Position Customer Service Specialist
Region Singapore
Career Level Junior Executive
Work Experience 2 years
Qualification Bachelor's Degree, Post Graduate Diploma, Professional Degree
Type of Work Contract
Minimum Salary SGD 4.000
Maximum Salary SGD 5.000

Our client, a US-based tech MNC and a leading marketplace platform, is seeking to hire the right talent to join them as Customer Service Specialist (12-month contract, renewable), focusing on the China Market.

Training will be provided for the successful applicant upon joining the organisation.


  • Relationship management with both internal stakeholders and external customers.
  • Identify potential complex & difficult situations issues surfaced from community users
  • Provide assurance and empathetic communication to address situational issues relating to personal safety/threats.
  • Assist with escalated issues and initiate user dispute request process
  • Manage and triage cases according to complexities.
  • Implement and address emergency plans to de-escalate situational issues, providing support to users with empathy with tact.
  • Maintains high confidentiality when conducting background investigation checks for problem resolution.
  • investigations


  • University Degree in any field
  • Proficiency and fluency in Mandarin (spoken & written) is essential as you will be required to support customers from China market
  • Background in customer service/experience or call centre is a strong advantage
  • Ability to work under pressure and quick decision making when faced with conflicting demands
  • Immediate joiners will be a strong advantage

Office/Company Address

Country Singapore
Region Southeast Asia
City Singapore
Address 8 Cross St, #23-07 Peoplebank Singapore Pte Ltd, Manulife Tower, Singapura 048424
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Peoplebank Singapore Pte Ltd is a leading multi-specialists recruitment company covering IT & Digital, Sales & Marketing, Business Operations & Support, Financial Services, Accountancy & Finance, Human Resources and Legal.We place the brightest professionals into some of the region’s top employers.

We ensure that the services we provide are cost-effective and timely staffing solutions, so that our clients can continue to focus on results. Our core competency is the placement of temporary, contract, contract-to-hire, and permanent professionals.

Peoplebank Singapore is part of the Chandler Macleod Group, Asia Pacific’s leading talent solutions provider and an arm of RGF Staffing, 4th largest recruitment company globally, owned by Recruit Holdings.

Our goal is to exceed the expectations of our clients, by providing the highest quality and true value in every aspect of our service.

Our team of qualified Consultants comes from a diverse range of industries and backgrounds. They are trained professionals with many years of experience and are able to quickly and efficiently match your skills and career objectives with job or project opportunities. We offer attractive salary and benefits packages for all our positions. Feel free to send in your resume for any of our job postings or call our office to enquire or chat with our Consultants.

EA Licence Number : 08C5248

Company Website:

Address: 8 Cross Street, #23-07, Manulife Tower, Singapore, 048424.

Company Mainline: +65 6429 1250

Main email: [email protected]

Company Info

This vacancy is suitable for those of you who live in the following areas: Southeast Asia