Singapore Jobs Digital Transformation Lead (group Wealth Platform) Position at Wealth Management

Job Description

The digital revolution is upon us and it’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? We are a team of high-performing change leaders for OCBC consumer bank’s digital revolution and seek passionate self-starters with curious minds and unflinching tenacity to join us!

As fearless transformers, we dive into problem statements with our customers and internal partners to reimagine, design and implement meaningful digital solutions. From curating a digital strategy to revolutionizing customer journeys, we take ownership of inventing innovative ways to delight our customers while meeting their financial needs.

We view difficulties as opportunities. We are relentless in our quest to transform the business and uniting our stakeholders in the journey. We promote a culture of openness and experimentation, with a “can do” spirit. If you are an individual who thrives on challenges and inspires to drive change, join us and be an integral part of our digital change team. 

We are currently seeking a high calibre professional to join our team as

Digital Transformation Lead for Group Wealth Platform. 

He/she will be responsible for conceptualising and leading high impact initiatives while leveraging technologies to drive wealth transformation across Group Wealth Platform. 

Responsibilities

Strategy

·       Assume end to end ownership of digital initiatives from ideation, design, development and adoption

·       Responsible for conceptualising and shaping the GWP Trading and Lending roadmap by focussing on customer feedback, industry trends, internal feedback and competitive landscape

·       Stay abreast of industry developments related to investment advisory and order management platforms and incorporate best practices where possible

Execution

·       Lead team of product owners across GWP Trading and Lending products to translate  strategy into executable business plan, tracking of results and constantly take feedback, iterate and improve platform and adoption

·       Responsible for development of Agile execution documentation, including defining user stories to facilitate clear communication of requirements, priorities, objectives/goals and acceptance criteria to delivery team

·       Manage relationships and communicate clearly with key stakeholders on project status, key risks and issues as well as maintaining of prioritised GWP Product Backlog 

Collaboration

·       Engage cross functional and cross entity stakeholders and ensure wealth capability build supports the front office needs and business objectives of strategic growth, revenue uplift, enhanced customer experience, improved risk management and operational efficiency

·       Co-create strategies/plans with multiple teams, drive consensus with multiple functional teams from front office, product, controls and technology to establish mutual wins

·       Develop best in class digital journeys in collaboration with CX team applying design thinking and a deep knowledge of our users and customers, and the data about how our customers engage with bank 

Digital Adoption

·       Drive uplift in digital metrics including internal adoption of our digital capabilities among front office staff