Central Region Jobs Head Of Onboarding Operations Position at Aspire Ft Pte. Ltd.

Image Aspire Ft Pte. Ltd.
  • Job vacancies posted on: 9 months ago


Our company, Aspire Ft Pte. Ltd. is currently opening occasion for those of you who are interested in becoming a part of our company specifically Central and its surrounding areas. For those of you who are interested to be a part of our company with the position of Head of Onboarding Operations and able to work in the WFO (Work From Office) system with full time working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: Not Specified
  • Experienced in Computer/Information Technology & IT-Software
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of SGD 2.000 - SGD 5.700 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company Aspire Ft Pte. Ltd.
Position Head Of Onboarding Operations
Region Central Region
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700


You manage client onboarding operations & are responsible for building the best onboarding experience in the market. You report to the VP Onboarding & Risk Operations

  • Manage all onboarding operations of clients, from processing their request to open an account until activating their access & the financial services they need
  • Ensure clients are onboarded and activated within SLA
  • Build a good onboarding experience for clients
  • Build tight processes & keep the team productive
  • Lead the teams involved in onboarding operations (~15 FTE)
  • Own & administrate tools & software involved into Onboarding (Onboarding forms, CRM, etc.)
  • Rally Aspire teams around customer onboarding and maintain continuous feedback loops with relevant stakeholders (internal & external): Product, Compliance, Sales, Marketing, multiple payment partners etc.
  • Own onboarding operations related metrics: Onboarding conversion, Onboarding SLAs, Onboarding Client Satisfaction score


  • You are an experience leader – Minimum 8 years of experience; Track record in a leadership role in a financial services company
  • You are hungry and have the spirit of a warrior – You have a positive attitude, you are self-motivated, hands-on, and ready to learn
  • You make operations run like clockwork – You are highly analytical and structured, you can coach people so they can manage their team autonomously
  • You are customer-obsessed – Putting yourself in the shoes of the customer comes naturally to you. The customer comes first.
  • You have strong communication & prioritization skills – You are an expert at coaching the team & at communicating the onboarding vision & priorities, and action steps internally & externally with other teams

Office/Company Address

Country Singapore
Region Central Region
Address 103 Penang Rd, Aspire Alliance Pte Ltd 丰联集团, Singapore 238467
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Aspire Ft Pte. Ltd. is a leading business enterprise in Singapore. Established in 2017, we are a multi-disciplinary organization working on delivering high-end solutions to our customers and clients. We specialize in providing complete solutions in software development, IT infrastructure, cloud computing, internet, and e-commerce solutions. Our team of professionals is dedicated and committed to providing comprehensive service and competitive pricing strategies. We utilize the latest cutting-edge technologies, trending ideas, and innovative techniques to give clients solutions of superior value and quality. Our company also offers consultancy services to provide our clients’ with the right solutions for their requirements. Aspire Ft Pte. Ltd. is a company that focuses on customer satisfaction and maintaining long-term relationships with clients in order to create a positive experience. We believe in providing all of our clients, regardless of background or budget, with the highest level of service and customized solutions.

Company Info

  • Industry:
This vacancy is suitable for those of you who live in the following areas: Central Region

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