East Jobs Quality Assurance And Operations Manager Position at CSM Academy International Pte Ltd

Image CSM Academy International Pte Ltd
  • Job vacancies posted on: 9 months ago


Are you looking for job vacancies? Our company, CSM Academy International Pte Ltd is merrily inform you that we are hiring!

We need you to fill the position as Quality Assurance and Operations Manager for our office.

This position requires a full time working hours system which domiciled in East and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Not Specified and experienced in the field of Admin/Human Resources & Clerical/Administrative Support, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from SGD 2.000 - SGD 5.700, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

Job Info

Company CSM Academy International Pte Ltd
Position Quality Assurance And Operations Manager
Region East
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

Operations & Quality Assurance Manager

Roles & Responsibilities

Overall Job Role:

Spearhead the EduTrust certification renewal and Workskills Qualification accreditation and/or other quality certification/s deem appropriate by the organisation and/or required by the governing bodies.

Other functions include supporting in areas of student recruitment; all pre and post enrolment activities; and up till students’ completion of courses.

Manages the HR function of full-time staff and part-time lecturers’ payroll and training.

Job Responsibilities:

Primary Responsibilities:

1. Maintain all requirements under CPE’s Enhanced Registration Framework (ERF) and EduTrust certification. This includes enforcing policies and procedures and initiates corrective actions.

2. Stay abreast of latest updates/changes in regulatory (SSG, CPE, ECDA, ICA etc) requirements, policies and the Private Education Act.

3. Contributes information and analysis to strategic plans and reviews; prepares and completes action plans; implements programs to improve overall productivity, quality, and customer-service standards

4.Prepares quality documentation and reports by collating, analysing and summarising information and trends including processes and recommending necessary changes to the CEO

5. To submit Course Proposal for the application of funding, course accreditation and new course applications.

6. Manages monthly payroll

Secondary Responsibilities:

Spearhead and Participate in relevant corporate activities and initiatives as a team member in Management.

Office/Company Address

Country Singapore
Region East
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  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

CSM Academy was established since 2005 as a Private Education Institute to deliver Service Management programmes with a major focus on healthcare services education. We have developed our own intellectual property programmes in Aged Care, Therapy Services, Biomedical Science and is partnering with a UK University to deliver their BSc Nursing, MSc Clinical Research and MSc Healthcare Management Singapore.

To date, we have trained over 200 staff from all hospitals and nursing homes in Singapore in the BSc Nursing, Certificate in Aged Care, Certificate in Therapy Services and a Diploma in Service Management whereby we placed great emphasis on application of knowledge to the workplace and skills competency. We are also one of the first 60 private education institutes amongst the over 200 schools which have obtained Edutrust Certification at the inception of the new private education bill and is also an Authorised Training Organisation of the Workforce Development Agency.


  1. CSM Academy International Pte Ltd was established on 29th April 2005.
  2. Launched the Diploma in Service Management, the first and only academic program in Services in Singapore immediately upon company inception.
  3. Obtained Singapore Nursing Board accreditation for CurtinUniversity’s Bachelor of Science in Nursing programme for Registered Nurses and commenced the off-shore delivery of the degree programme in July 2005.
  4. CSM Academy International obtained its Casetrust status upon the implementation of this mandatory requirement for PEOs in year 2006 and have maintained the status till it was converted to Edutrust.
  5. CSM Academy launched the Certificate in Aged Care programme in year 2007.
  6. Obtained LETAS funding to develop a customised Student Management Information System which incorporates online retrieval of course materials by students and enable scalable future online education.
  7. Commenced development of a Certificate in Therapy Services using WSQ framework in last quarter of year 2008.
  8. Established a private Nursing Home for student attachment and business expansion in March 2010.
  9. Obtained the Enhanced Registration status with the Council of Private Education under the new Education Bill, in May 2010.
  10. Obtained the Edutrust Certification as a quality mark with the Council of Private Education, in September 2010 as the first 10 organisations amongst the one thousand PEIs in Singapore.
  11. Obtained Nursing Board approval for BSc(Nursing) degree from new partner, Edinburgh Napier University in July 2010 after dissolving partnership with Curtin University.
  12. Delivered a one week customised Therapy Assistant course in Vietnam for Nurses and Doctors of 15 Orphanages in collaboration with Mercy Relief, Singapore’s Humanitarian Organisation which deliver aids to Singapore’s Asian neighbours , from October to December 2010 as part of our Corporate Social Responsibility.
  13. Obtained Spring Singapore funding for development of a Student Portal and development of more Intellectual properties in online education and biomedical sciences programmes from October 2010.
  14. Launched the first ever MSc Clinical Research incorporating three WSQ funded Diploma, Specialist Diploma and Graduate Diploma in Clinical Research in June 2011.
  15. Renewed the status of pre-approved Training Provider approved by theAgency for Integrated Carein April 2014 to run theCaregivers Training Grant (CTG)and theForeign Domestic Worker Grant (FDWG)programmes.
  16. Entered new collaborations with partner University, Edinburgh Napier University for delivery of BSc/BSc (Hons) Biomedical Science and BSc (Hons) Digital Media in October 2014.
  17. Obtained Nursing Board accreditation in October 2014 for the BSc (Nursing) degree from partner, Edinburgh Napier University in July 2010 and achieved reaccreditation until 2017.
  18. Maintained the status of ATO with the WDA after passing the CIR audit in July 2015. Accredited by the NRC as their the Automated External Defibrillation Training Centre (AED TC) and Basic Cardiac Life Support Training Centre (BCLS TC)
  19. Received the third Addendum to the Letter of Offer to CSM Academy International Pte Ltd as a Programme Partner for the Training of Workers in the Clinical Research Industry Under the Clinical Research Workforce Skills Qualifications Framework in August 2015.
  20. Awarded the Prominent Award under SMEs Asia One Awards organized by APF Group i October 2015.
  21. Awarded the Best Educational Institute in Healthcare organized by CMO Asia in the 7th CMO Asia Education Excellence Award in August 2016.

Company Info

  • Industry: Education
  • Registration No.: 200505735M
  • Company Size: 1 - 50 Employees
  • Benefits & Others: Business (e.g. Shirts), To be Discussed, alternate Saturdays
This vacancy is suitable for those of you who live in the following areas: East