Singapore Jobs Reservations Supervisor – #urgent Position at COMO Hotels and Resorts (Asia)

Image COMO Hotels and Resorts (Asia)
  • Job vacancies posted on: 9 months ago

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As a competent company, we COMO Hotels and Resorts (Asia) are looking for candidates for the position of reservations supervisor - #urgent with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC, Diploma & Advanced/Higher/Graduate Diploma, experienced in Hotel/Restaurant & Hotel/Tourism and domiciled in Singapore and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary SGD 2.000 - SGD 5.700 in accordance with the decisions of our company's HRD.

Job Info

Company COMO Hotels and Resorts (Asia)
Position Reservations Supervisor - #urgent
Region Singapore
Career Level Senior Executive
Work Experience 5 years
Qualification Advanced/Higher/Graduate Diploma, Diploma, Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

Job Summary:

Overall responsibility for the Reservations Supervisor to assist with the day-to-day running of the Reservation Department of COMO Metropolitan Singapore. Developing specific goals, policies, and strategies for the department.

Tasks/Responsibilities:

  • Be knowledgeable about the hotel’s facilities, operating hours, and services provided.
  • Ensure that all relevant information and updates are shared with your team.
  • To monitor standards in Reservation Department to include the handling of telephone calls and emails from external and internal clients.
  • Maintain and update guest history data as and when necessary.
  • Ensure that daily, weekly, and monthly reports are completed accurately and distributed in a timely manner.
  • Prepare Travel Agent commission reports and liaise with the Accounts department for payment processing.
  • To monitor and organise the Reservation filling system with the most updated information.
  • Responsible for reviewing email replies to ensure the accuracy of information.
  • Ensure that all reservations are entered in Opera PMS with all the relevant guest requests, billing instructions, and traces.
  • Ensure that payment for all reservations is received within the terms and conditions of the hotel and rate booked and that deposits and full payments are received prior to guest arrival.
  • Analyse pick-up trends and implement selling strategies to maximise revenue.
  • Participate in sales activities as and when required ensuring the Reservations team is kept informed of all promotions within the hotel and all COMO Hotels and Resorts.
  • Ensure to work closely with Front Office to ensure the team is knowledgeable and up to date with current selling strategies.
  • Ensure all team members are fully trained within Leading Quality Assurance guidelines.

Office/Company Address

Country Singapore
Region Southeast Asia
City Singapore
Address 6B Orange Grove Rd, L1 COMO Group - Hotels & Resorts, Singapore 258332
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

COMO Hotels and Resorts offers luxury travel experiences with personalized service in elegant properties, each individually curated to reflect its location.

At COMO, we’re always looking for passionate, creative, stylish individuals to join our family in hospitality. We seek people who think originally, react instinctively and want to be a part of one of the most exciting companies in the luxury industry.

Company Info

  • Industry: Hotel / Hospitality
  • Registration No.: 200204214R
  • Company Size: 2001 - 5000 Employees
  • Benefits & Others: Regular hours, Mondays - Fridays, Business (e.g. Shirts), To be Discussed
This vacancy is suitable for those of you who live in the following areas: Southeast Asia