Singapore Jobs Technical Product Specialist, Vertical Solutions – #jobsthatmatter #seekbetter#worknow #urgent’ #jobsthatmatter Position at TikTok

Image TikTok
  • Job vacancies posted on: 6 months ago


We are hiring for the position of Technical Product Specialist, Vertical Solutions - #JobsThatMatter #Seekbetter#WorkNow #Urgent' #JobsThatMatter with full time working hours for our company office, TikTok, for residents of Singapore and its neighboring areas.

Candidates with expertise in Sales/Marketing & Marketing/Business Dev and at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree & Master's Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of SGD 2.000 - SGD 5.700, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, TikTok, is currently open recruitment for candidates who are interested in joining our office company as a Technical Product Specialist, Vertical Solutions - #JobsThatMatter #Seekbetter#WorkNow #Urgent' #JobsThatMatter.

Job Info

Company TikTok
Position Technical Product Specialist, Vertical Solutions - #jobsthatmatter #seekbetter#worknow #urgent' #jobsthatmatter
Region Singapore
Career Level Junior Executive
Work Experience 3 years
Qualification Bachelor's Degree, Master's Degree, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within the Product Strategy & Operations team. Its mission is to provide best in class advertising experience by ensuring excellence in customer service and streamlining process & tools to ensure smooth operations. The team collaborates with sales teams to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

As a Technical Product Specialist, you will be responsible for ensuring that advertising campaigns are successfully run without running into any technical issues. You will proactively identify recurring product issues and work with product teams to fix bugs/improve products.


  • Build product expertise to investigate, triage and resolve issues with TikTok advertising solutions
  • Define processes to support sales teams in complex investigations to improve advertiser experience on the platform
  • Manage end to end Implementation of TikTok technical products for advertisers
  • Monitor and analyze advertiser reports for feedback, bug-related trends and product quality
  • Partner with Product Marketing, Product Management, Solution Engineering, Sales and additional teams to improve product quality and resources that help scale support & operations workflows
  • Manage technical support documents (including help-centre and knowledge hub)


  • Bachelor’s degree in Computer Science, similar technical field of study or equivalent practical experience
  • 3+ years experience working with client-side e-commerce or lead ads technologies (e.g. DPA catalog, CRM integration, API) and customer-facing experience as a Technical Consultant, Support, Engineer or Product Manager
  • Working knowledge of Webhooks and SQL
  • Analytical experience solving problems using data and providing practical business insights
  • Experience resolving and communicating about issues with both technical and non-technical audiences
  • Experience in Ad tech/digital technology is a plus

Office/Company Address

Country Singapore
Region Southeast Asia
City Singapore
Address Singapore
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok is a global short-form mobile video platform that allows you to express yourself by creating content. It gives rise to engaging, interactive challenges and trending topics in which anyone can participate. TikTok aims to capture and showcase the world's creativity, knowledge, and moments that matter, directly from your mobile phone. TikTok has global offices in many cities, including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Company Info

  • Industry: Computer / Information Technology (Software)
  • Registration No.: 201719908M
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 30 days
  • Benefits & Others: Dental, Education support, Medical, Vision, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)
This vacancy is suitable for those of you who live in the following areas: Southeast Asia