It Service Desk X 2 | Up To $3500 | West | Urgent Vacancies at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)
- Job vacancies posted on: 11 months ago
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As a competent company, we PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) are looking for candidates for the position of it service desk x 2 | up to $3500 | west | urgent with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Primary/Secondary School/O Level, Professional Certificate/NiTEC, Diploma & Advanced/Higher/Graduate Diploma, experienced in Computer/Information Technology & IT-Hardware and domiciled in North, East, West & Central and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary SGD 2.600 - SGD 3.600 in accordance with the decisions of our company's HRD.
Job Info
Company | PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) |
Position | It Service Desk X 2 | Up To $3500 | West | Urgent |
Region | North, West |
Career Level | Junior Executive |
Work Experience | 3 years |
Qualification | Advanced/Higher/Graduate Diploma, Diploma, Primary/Secondary School/O Level, Professional Certificate/NiTEC |
Type of Work | Full-Time |
Minimum Salary | SGD 2.600 |
Maximum Salary | SGD 3.600 |
- Good knowledge on the desktop support for both hardware and software
- Single point of contact for end user to log incident and service request via email and hotline
- Knowledge Base preparation
- Co-ordinate with different support team to ensure issue resolved with proper resolution recorded
- Follow SOP and Policy defined
- Provide incident management for all in‐scope assets.
- Service Ownership – SPOC for all tickets and provisioning
- Responsible for all EUC Remote tickets resolution. Use remote diagnoses and resolution where appropriate
- Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA.
- SLA compliance and Reporting.
- Implementing best practices to reduce time and increase efficiency.
- Incident ownership, monitoring, tracking and communication with all parties.
- Escalate incidents according to agreed SLA.
- Incident closure & Vendor Coordination.
- Develop and maintain Service Desk metrics and reports.
- Focus on First Call resolution to ensure early closure of tickets.
Interested candidates, click the “APPLY NOW” button or visit https://go.persolkelly.com/job/apply/1518
Only shortlisted applications will be notified by our consultants.
PERSOLKELLY Singapore Pte Ltd | EA License No: 01C4394
NURUL ATIKA BINTE KASSIM | REG No: R1986508
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at ww.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.
Office/Company Address
Country | Singapore |
Region | North |
Map | Google Map |
Country | Singapore |
Region | East |
Map | Google Map |
Country | Singapore |
Region | Southeast Asia |
City | West |
Map | Google Map |
Country | Singapore |
Region | Central Region |
Address | 36 Robinson Rd, #20-01 PERSOLKELLY Singapore Pte Ltd, City House, Singapore 068877 |
Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.
Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.
Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.
Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluatingsuitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at ww.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.
Please visit ww.persolkelly.com.sg for a copy of our Privacy Policy.
For more information, please visit ww.persolkelly.com.sg
Company Info
- Industry: Human Resources Management / Consulting
- Registration No.: 200007268E
- EA No.: 01C4394
- Company Size: 51 - 200 Employees
- Average Processing Time: 8 days
- Specific Location: Eunos
This Job Vacancies Grouping Tag:
- Full-Time job vacancies in 2023
- Full-Time job vacancies in West 2023
- It Service Desk X 2 | Up To $3500 | West | Urgent position job vacancies
- job vacancies for Advanced/Higher/Graduate Diploma
- job vacancies for Diploma
- job vacancies for Primary/Secondary School/O Level
- job vacancies for Professional Certificate/NiTEC
- job vacancies in the city of 2023
- job vacancies in the city of West 2023