Clementi Jobs Senior It Service Delivery Specialist (lan/wan/wlan/vpn) (id: 577344) (code:psl) Position at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Image PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)
  • Job vacancies posted on: 11 months ago


Are you looking for job vacancies? Our company, PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) is merrily inform you that we are hiring!

We need you to fill the position as Senior IT Service Delivery Specialist (LAN/WAN/WLAN/VPN) (ID: 577344) (Code:PSL) for our office.

This position requires a full time working hours system which domiciled in Clementi and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree and experienced in the field of Computer/Information Technology & IT-Network/Sys/DB Admin, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from SGD 6.800 - SGD 8.000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

  • Assist IT Service Delivery Specialists and Analyst in resolving complex IT Infrastructure issues, providing on-the-job training for junior staff.
  • Support and maintain IT Infrastructure security standards to ensure compliance with Emerson security policy.
  • Manage and support IT Infrastructure systems and data access in collaboration with the Service Desk.
  • Support and maintain IT Infrastructure backup and recovery, including Disaster Recovery Planning.
  • Manage IT Infrastructure asset management, including hardware lifecycle management and software licensing.
  • Ensure appropriate levels of service for centrally provided IT Infrastructure components such as servers, clients, printers, data communication, and voice communication.
  • Act as a local point of contact for all IT issues (Infrastructure and Application) at your site and within the Area, engaging with the appropriate IT groups.
  • Propose and lead process improvement initiatives, collaborating with project teams to increase efficiency.
  • Assist users with business proposal generation, ensuring compliance with standards and policies.
  • Build and maintain a trusted partnership between IT and the business, delivering value and high levels of service.
  • Establish good working relationships with users and other sources of support and assistance.
  • Ensure agreed levels of service are achieved and reported, and establish SLAs for adhoc projects and initiatives.
  • Represent the IT Service Delivery team in specialized forums and act as a champion within the region for specific IT Infrastructure domains.
  • Enforce Emerson policies regarding IT management, security, standards, and procedures.
  • Maintain and update relevant IT documentation.
  • Support and maintain IT Infrastructure audit compliance.
  • Provide information and assist IT Service Delivery Manager with IT budgeting and cost control.

Job Requirements:

  • Degree in Information Technology or a related field.
  • ITIL 4 Foundational Certification.
  • Experienced within a complex IT Infrastructure environment as an IT Service Delivery Specialist/Analyst within the Emerson IT Infrastructure Team.
  • Experienced in supporting IT Infrastructure components such as servers, clients, printers, data communication, and voice communication.
  • Experienced in direct user/customer interactions, troubleshooting and resolving customer issues.
  • Experienced in working with IT documentation, standards, policies, and vendor-related processes.
  • Experienced in working with multiple stakeholders and interfacing with high-level business leadership.
  • Knowledge of VMware ESXi/VCenter, Windows Server, Cisco networking, Citrix, MS Remote Access.
  • Experience in IP networking administration and services including DNS, DHCP, security and compliance tools, Active Directory, and Group Policy design and support.

Interested candidates, who wish to apply for the advertised position, please click on apply now. We regret that only shortlisted candidates will be notified.

Job Code: PSL

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

Office/Company Address

Country Singapore
Region West Region
City Clementi
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  • Bonus for overtime
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  • Good work environment

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Company Description

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluatingsuitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

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Company Info

This vacancy is suitable for those of you who live in the following areas: West Region