Jurong East Jobs Service Coordinator Position at Cargotec CHS Pte Ltd
- Job vacancies posted on: 11 months ago
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We are hiring! To candidates with Diploma & Advanced/Higher/Graduate Diploma which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we Cargotec CHS Pte Ltd, are looking for candidates who are interested to join us and fill the position as service coordinator and dedicated to work in full time which domiciled in Jurong East and surrounding areas.
We offer a competitive monthly base salary from SGD 2.000 - SGD 5.700.
Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.
Job Info
| Company | Cargotec CHS Pte Ltd |
| Position | Service Coordinator |
| Region | Jurong East |
| Career Level | Entry Level |
| Work Experience | 3 years |
| Qualification | Advanced/Higher/Graduate Diploma, Diploma |
| Type of Work | Full-Time |
| Minimum Salary | SGD 2.000 |
| Maximum Salary | SGD 5.700 |
Organisation
Cargotec is a Finnish MNC organization that makes cargo-handling machinery for ships, ports, terminals, and local distribution.
The headquarter is in Helsinki Finland. Revenue in the year 2019 amounted to Euro 3.68 billion with about 12,00 employee
Job Description
- Support overall relationship with internal/ external customers that lead to constructive and profitable business partnerships through best in class operational performance.
- Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency
- Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
- Interact with other functions to setup and optimize the cross functional operational processes.
- Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety trainings and programs.
- Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
- Attend to customer queries, complaints/feedback pertaining to services, if required
- Act as a liaison between off-site supervisors/technicians and other departments.
- Provide administrative support for Service Technicians’ staff claims and any ad hoc documents.
- Support service supervisors & technicians in daily operational matters related to their customers.
What you’ll need to succeed:
Education:
- Diploma in Business or Engineering
Experience:
- Related experience in Services within the industrial equipment industry
Skill Requirements:
- Fluent in English and Mandarin language to communicate with the blue collar workers.
- Good knowledge of MS Excel (or any other ERP system). SAP knowledge is a plus.
Skills & Competencies:
- Self-motivated and seeking high standards
- Resourcefulness and implementation of action skills
- Excellent customer relationship management skills
- Open-minded person with the ability to work within an international team and cross-cultural environment
Interested to join?
If you are excited about this opportunity, please submit your application and CV to us!
Office/Company Address
| Country | Singapore |
| Region | West Region |
| City | Jurong East |
| Map | Google Map |
Benefit
- Competitive remuneration package
- Career Progression
- World Leading Provider of Cargo-handling Technologies & Services
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Company Description
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2016 totalled approximately EUR 3.5 billion and it employs over 11,00 people. ww.cargotec.com
Company Info
- Industry: Manufacturing / Production
- Registration No.: 199404157W
- Company Size: 51 - 200 Employees
- Average Processing Time: 14 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Sports (e.g. Gym), Vision, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
