East Jobs Call Centre Agent | Health Care Position at Cornerstone Global Partners
- Job vacancies posted on: 9 months ago
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We are open recruitment and happily inform you that we are looking for candidates to fill the position of Call Centre Agent | Health Care in our company, Cornerstone Global Partners. For candidates who reside in East and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.
We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Services & Customer Service and possess a Diploma & Advanced/Higher/Graduate Diploma or higher.
We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from SGD 3.000 - SGD 3.500 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.
Job Info
| Company | Cornerstone Global Partners |
| Position | Call Centre Agent | Health Care |
| Region | East |
| Career Level | Senior Executive |
| Work Experience | 3 years |
| Qualification | Advanced/Higher/Graduate Diploma, Diploma |
| Type of Work | Full-Time |
| Minimum Salary | SGD 3.000 |
| Maximum Salary | SGD 3.500 |
Working Location:
East Area
Working Hours:
• 5 days week, 8.5-hour shift work with 1-hour break (Shift Allowance)
Salary and Benefits:
Basic + AWS + 2 months of Variable Bonus (based on last two years payout) + Flexi Benefits + Attractive leave benefits
Responsibilities:
• Candidate needs to handle calls on cases as simple as enquiries on medical coverage and packages, as complicated as admitting to hospital (liaise with different parties to arrange)
– Medical coverage and packages
– Application enquiries
– Travel safety and wellbeing
– Potential risk that they might expose to when they’re travelling from one country to another
– Enquiries on visa application/embassy
• Demonstrate an understanding of all key clients’ Operations and Billings Procedures
• Coordinate cases in an efficient and cost-effective manner in accordance with company policies and procedures.
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members and clients.
• To be the first point of contact for members, end users, clients, service providers and colleagues.
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover.
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary.
• Carry out any other reasonable duties as requested by the manager.
Requirements:
• Diploma or equivalent.
• Min 3 years working experience.
• Experience in call centres, healthcare related / emergency cases / assistance companies and/or hospitality industry.
Office/Company Address
| Country | Singapore |
| Region | East |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Launched in 2012, CGP Group is one of the largest recruitment solutions and HR Technology platforms worldwide, delivering traditional C-level to mid-level executive search, contract staffing, market entry/outbound investment consultancy and organizational design solutions through our industry-specialized recruiting team.
We operate in 17 offices globally, including Mainland China, Hong Kong, Singapore, Thailand, Japan, Middle East and the United States. CGP Group has won multiple industry and government awards including Best Recruitment Firm and Best Innovation in Recruitment as a result of the development of our proprietary AI enabled O2O recruitment platform.
EA Licence number: 19C9859
Company Info
- Industry: Human Resources Management / Consulting
- Registration No.: 201622755N
- EA No.: 19C9859
- Company Size: 1001 - 2000 Employees
- Average Processing Time: 14 days
