East Jobs Guest Service Team Leader Position at Pan Pacific Hotels Group Limited

Image Pan Pacific Hotels Group Limited
  • Job vacancies posted on: 7 months ago


Our company, Pan Pacific Hotels Group Limited is currently opening occasion for those of you who are interested in becoming a part of our company specifically East and its surrounding areas. For those of you who are interested to be a part of our company with the position of Guest Service Team Leader and able to work in the WFO (Work From Office) system with full time working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: Not Specified
  • Experienced in Services & Customer Service
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of SGD 2.000 - SGD 5.700 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company Pan Pacific Hotels Group Limited
Position Guest Service Team Leader
Region East
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

Position Summary Statement:

The position is responsible for supervising and assisting the manager in outlet operations. He/ she will assume the role of the manager in the absence of the Restaurant Manager.

The Guest Service Team Leader reports to the Restaurant Manager.

Primary Responsibilities:

a) To assist the manager in carrying out his/her function of efficiently administering and organizing the outlet into a profitable center and increasing revenue.

b) To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.

c) To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

d) To replenish items as and when necessary.

e) To ensure that tables under his/her charge have the correct cutleries and table settings before the shift commences.

f) To take food and beverage orders and serve them.

g) To clear and remove soiled dishes, and bring them to the dish washing area.

h) To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.

i) To reset tables after use.

j) To establish par stock and supervise inventory taking.

k) To conduct departmental SOP training for all staff.

l) To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.

m) To undertake any other related task/duty/assignment that may be given by the Restaurant Manager.

Office/Company Address

Country Singapore
Region East
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,00 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Pan Pacific® is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services. PARKROYAL COLLECTION® leads with hotels of iconic designs imbued with a sense of responsibility and care towards the environment and self. PARKROYAL® is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific.

In addition, the Group also runs the established St. Gregory Spa and the award-winning Si Chuan Dou Hua Restaurants with outlets located in China, Japan, Malaysia, Myanmmar, Singapore and Vietnam.

Company Info

  • Industry: Hotel / Hospitality
  • Registration No.: 196800248D
  • Company Size: More than 5000 Employees
  • Average Processing Time: 22 days
  • Benefits & Others: Dental, Medical, Regular hours, Mondays - Fridays, Formal (e.g. Shirts + Ties)
This vacancy is suitable for those of you who live in the following areas: East