East Jobs Helpdesk Support Executive Position at Pan-United Corporation Ltd
- Job vacancies posted on: 9 months ago
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Do you currently live in the East and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Pan-United Corporation Ltd is currently seeking candidates to then join and fill the position as Helpdesk Support Executive and able to work under full time working hours system.
We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Services & Tech & Helpdesk Support with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.
We are offering a salary of SGD 2.000 - SGD 5.700 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.
Job Info
| Company | Pan-United Corporation Ltd |
| Position | Helpdesk Support Executive |
| Region | East |
| Career Level | Senior Executive |
| Work Experience | 2 years |
| Qualification | Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Certificate/NiTEC, Professional Degree |
| Type of Work | Full-Time |
| Minimum Salary | SGD 2.000 |
| Maximum Salary | SGD 5.700 |
Job Responsibilities:
- Provide support and technical assistance related to software, applications and computer systems via chat, email or phone
- Provide technical assistance & determine the best solution to address customer’s questions and problems
- Walk customer through problem-solving process
- Direct unresolved issues to the next level of support personnel
- Follow up with customers to ensure full resolution of issues
- Collect feedback from customers
- Write training manuals
- Going to site office/plants if necessary
Job Requirements:
- Diploma, preferably in Computer Science or equivalent
- At least 2 Year(s) of working experience in the related field is required
- Preferably with call centre experiences on application support work
- Good communication and customer service skills
- Good knowledge of computer systems, mobile devices and other tech products
- Basic understanding of software development & Network
- Ability to diagnose and resolve basic technical issues
- Good writing skill to create and update manuals
- Ability to work independently or with minimal supervision
- Able to work shifts
Interested applicants are invited to sent in full resume, stating current & expected remuneration via “APPLY NOW” button.
We regret that only shortlisted candidates will be notified.
Office/Company Address
| Country | Singapore |
| Region | East |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Pan-United Corporation Ltd
Shaping Smart Cities for Tomorrow
Pan-United Corporation Ltd is a Singapore-grown and publicly-listed concrete innovation multinational company, with operations in four Asian countries and a workforce of more than 1,00 people. We have world-leading in-house R&D capabilities that have helped us to develop over 300 specialised concrete products, and counting.
Pan-United is in an exciting stage of our transformation to become a continuous innovator in the built environment industry and fulfill our vision of becoming a technology company in concrete and logistics.
Our use of advanced digital technologies including artificial intelligence and data analytics, allows us to manage up to 7,00 trucking trips a day. We have produced a ride-hailing platform goTruck! that matches the demand and supply of heavy vehicles in the built industry. Our latest offering is a scalable software-as-a-system (SAAS) called AiR, that optimises supply chains for cement and concrete companies.
For more information, please visit our website at ww.panunited.com.sg
Company Info
- Industry: Construction / Building / Engineering
- Registration No.: 199106524G
- Company Size: 1001 - 2000 Employees
- Average Processing Time: 7 days
- Benefits & Others: Dental, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This Job Vacancies Grouping Tag:
- Full-Time job vacancies in 2023
- Helpdesk Support Executive position job vacancies
- job vacancies for Advanced/Higher/Graduate Diploma
- job vacancies for Bachelor's Degree
- job vacancies for Diploma
- job vacancies for Post Graduate Diploma
- job vacancies for Professional Certificate/NiTEC
- job vacancies for Professional Degree
- job vacancies in the city of 2023
