Downtown Core Jobs Customer Service Executive Position at SCHOOL OF MUSIC AND THE ARTS PTE. LTD.

Image SCHOOL OF MUSIC AND THE ARTS PTE. LTD.
  • Job vacancies posted on: 12 months ago

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Our company SCHOOL OF MUSIC AND THE ARTS PTE. LTD. is currently looking for candidates who are domiciled in Downtown Core and surrounding areas with minimum criteria Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree and experienced in the field of Services & Customer Service, as well as behave in a disciplined and honest manner, to then be placed in the position of customer service executive and be able to work in full time system.

In accordance of our HRD decision, the net salary we can offer is of SGD 2.600 - SGD 4.000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company SCHOOL OF MUSIC AND THE ARTS PTE. LTD.
Position Customer Service Executive
Region Downtown Core
Career Level Junior Executive
Work Experience 2 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Certificate/NiTEC, Professional Degree
Type of Work Full-Time
Minimum Salary SGD 2.600
Maximum Salary SGD 4.000

School of Music and the Arts (SOMA) is an established 4-year EduTrust Private Education Institution in Singapore, offering music and dance programmes to both children and adults.

We are looking for skilled individuals who can provide excellent customer service to our students and parents, as well as excel in the daily administrative tasks assigned to this role.

Responsibilities:

  • Provide excellent customer service to potential customers and handle all customer enquiries via phone, email, socials and walk-in,
  • Create a vibrant environment and experience for current and potential students and engage them through School-related events and activities,
  • Provide administrative and operational support for all student matters including enrolment, payments, student P-files, scheduling of lessons, allocation of classrooms, collation of forms, handling of feedback and results, and instructors payroll,
  • Tracking and updating detailed status reports of all sales leads,
  • Engage different stakeholders through liaison with parents, staff and lecturers,
  • Assist in marketing and branding strategies to drive sales. Experience with web design, adobe photoshop and/or social media marketing an advantage.

Requirements:

  • Preferably a minimum qualifications of a Diploma in any discipline, with minimum 2 years of customer service and/or sales work experience. [Candidates with less qualifications but with relevant experience will also be considered],
  • Experience in the education or customer service sectors is preferred,
  • Highly-motivated, responsible, team-player, positive attitude and possess good work ethics,
  • Must be able to multi-task and work in a fast-paced environment,
  • Strong communication and interpersonal skills in both English and Mandarin (in order to provide excellent customer service to potential English and Mandarin speaking customers and handle all customer enquiries),
  • Must be willing to work a 5-day work week ie. 4 weekdays + 1 weekend (Sat or Sun)

Interested candidate, please click “APPLY NOW” to submit your complete resume.

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#customer service, education, front desk

Office/Company Address

Country Singapore
Region Central Region
City Downtown Core
Map Google Map

Benefit

  • Attractive salary with additional sales commission
  • Training opportunities for career growth and promotion
  • 5-day work week in a vibrant work environment in central location

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Company Description

Established in 2005, School of Music and the Arts (SOMA) is a premier music institution in Singapore, focussing on contemporary music performance and career skills in Songwriting, Music Production and Audio Engineering. Registered with the Committee l for Private Eduction (CPE) in Singapore, SOMA continues to offer a world-class education centred on practical skills and relevant technologies for today’s music professionals.

To deliver this world-class curriculum, SOMA hires only the best instructors in the region – they are either graduates from the renowned Berklee College of Music (Boston, USA) or well-known professionals in the music industry who have worked with international artistes including Stefanie Sun, JJ Lin, Switchfoot, Michael Learns To Rock, Stereophonics, A*mei and Sammi Cheng.

SOMA strives to provide students with the ideal learning environment – a careful balance of both structure and creativity. Performing opportunities, internships and industry attachments, excursions to concerts and recording studios, and master classes by visiting artistes are just some of the activities organized for students to learn beyond the classroom.

SOMA aims to provide today’s generation of creative individuals with not only an all-rounded education, but also a platform to grow, perform, network and eventually turn their passion into a career. More than a music school, SOMA continues to redefine music education in Singapore by reinventing teaching approaches, redeveloping existing curriculum to remain relevant to today’s industry demands, and encouraging creativity and innovation in students, with the goal of producing future leaders in the arts community.

Company Info

  • Industry: Education
  • Registration No.: 199103776M
  • Company Size: 1 - 50 Employees
  • Benefits & Others: Miscellaneous allowance, Medical, Business (e.g. Shirts), 4 weekdays + 1 weekend (Weekdays 12-9pm, Weekends 10am-7pm)
This vacancy is suitable for those of you who live in the following areas: Central Region