Singapore Jobs Patient Service Associate Supervisor Position at Woodlands Health

Image Woodlands Health
  • Job vacancies posted on: 10 months ago


Our company Woodlands Health is currently looking for candidates who are domiciled in Singapore and surrounding areas with minimum criteria Primary/Secondary School/O Level and experienced in the field of Hotel/Restaurant & Hotel/Tourism, as well as behave in a disciplined and honest manner, to then be placed in the position of patient service associate supervisor and be able to work in contract system.

In accordance of our HRD decision, the net salary we can offer is of SGD 2.000 - SGD 5.700 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Woodlands Health
Position Patient Service Associate Supervisor
Region Singapore
Career Level Not Specified
Work Experience 5 years
Qualification Primary/Secondary School/O Level
Type of Work Contract
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

Main Duties & Responsibilities

  • Assist Executive in Go-Live Preparation activities such as update work instructions, conduct training and participate in site setup and full dress rehearsals. This include assisting in conducting roll-calls.
  • Manage the recruitment and on boarding process of new Patient Service Associates’ hires
  • Build and maintain cohesion amongst the Team and oversee operations of service counters
  • Manage deployment of staff and supervise staff in meeting centre’s key performance indicators
  • Monitor compliance of work policies, procedures and internal controls
  • Assist with staff dispute management and supervise and assist with downtime procedures
  • Reconcile daily monetary transactions and perform counter services
  • Manage patient / Next of Kin’s feedback and enquiries
  • Lead quality improvement projects and initiatives
  • Promote use of automated or self-help services and conduct training for staff


  • Possess at least O levels with minimum 5 years of experience in hospital setting and at least 2 years of relevant experience in supervisory role
  • Able to work in a fast-paced environment
  • Possess the ability to speak two or more languages / dialects will be an advantage
  • Organised with good communication and interpersonal skills
  • Able to work Shift Work and alternate Saturdays

Please be informed that only application submitted through NHG Career Webpage (, Jobstreet Singapore (, Singapore Medical Association (,, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Office/Company Address

Country Singapore
Region Southeast Asia
City Singapore
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Woodlands Health (WH) provides care for the North-Western population in Singapore. We will operate a purpose-built integrated Campus set to open progressively from 2023. The Campus will include a fully integrated acute and community hospital, specialist outpatient clinics, intermediate and long-term care facilities and green healing spaces. We will offer a comprehensive range of acute, sub-acute, rehabilitative and transitional care services, working closely with partners to deliver seamless care within and beyond our Campus. Since 2016, WH has started serving and empowering residents in their health journey through our Community Nurse Posts and outreach efforts. In September 2020, WH introduced the GPFirst Programme in the North and opened the first community-based Urgent Care Centre at Kampung Admiralty making urgent care more accessible to residents living nearby.

Company Info

  • Industry: Healthcare / Medical
  • Registration No.: 201426682D
  • Company Size: 501 - 1000 Employees
  • Benefits & Others: Dental, Education support, Medical, Sports (e.g. Gym), Business attire for office staff; uniform may apply for hospital-based staff, Office hours available for admin. staff ; Shifts work for hospital-based staff
  • Specific Location: Singapore
This vacancy is suitable for those of you who live in the following areas: Southeast Asia